Total Family

My Team

Invite colleagues to your firm and manage the team table with views, filters, and columns.

My Team lists everyone at your firm and is where you add colleagues. The table it uses (saved views, filters, and column controls) is the same one that appears elsewhere in the partner portal, so what you learn here applies throughout.


Table of Contents


The Team Page

Open My Team from the sidebar, or select Invite your team members on the dashboard.

The My Team page, with its four areas numbered

  1. Seat usage: how many advisor seats you are using out of those you hold.
  2. Invite team member: adds a colleague.
  3. The team table: every member, with role, status, and how many families each has invited.
  4. Billing note: confirms that seats used during the trial are billed only after it ends.

Invite a Team Member

Selecting Invite team member opens a short form.

The Invite a Member dialog, with the fields highlighted

Fill in their First Name, Last Name, and Email, then choose a Role.

Note The two roles differ in what they can change, not just in name. Partner Advisors have view-only access to the partner account and cannot alter settings or billing. Admins can. The dialog states this under the role options.

With the details in, select Invite Member.

The completed invite form, with the Invite Member button highlighted


Confirm the Seat

Adding a colleague adds a seat, so Total Family confirms before sending anything.

The seat confirmation dialog, with the Confirm button highlighted

The dialog is explicit about the cost: you can add an advisor at any time during the trial, and the additional seat is included in your first billing cycle after the trial ends, not now. Select Confirm to send the invitation, or Cancel to back out.


The Invited Member

Your colleague appears in the table straight away.

The team table with the newly invited member highlighted

Their status reads Invited until they accept, with a refresh control beside it to resend. Seat usage at the top updates to match, 2 of 2 advisor seats used.


Saved Views

If you find yourself applying the same filters repeatedly, save them as a view.

The Views menu, with Save current view highlighted

Open Views and select Save current view…, then give it a name.

The Save current view dialog

Saved views appear in the same menu, with a tick beside the one you are using. Manage views… lets you rename or remove them.

The Views menu showing a saved view

A view captures the filters, columns, and layout you had at the time, so switching views switches all of it at once.


Search and Filters

Search members… matches on name and email. For anything more specific, use Filters.

The Filters panel, with the filter builder highlighted

Each filter is built from three parts: a field (Status, Role), a condition (Is any of), and one or more values. Add filter stacks more conditions on top.

Applying a filter changes the table and shows what is active.

A filter applied, with the filter chip, builder, and apply controls numbered

  1. Filtered by: a chip describing the active filter, with an to remove it. The Filters button also shows a count.
  2. The filter being edited: field, condition, and values.
  3. Apply / Discard: filters are not live until applied. 1 pending change tells you an edit is waiting, and Clear filters at the top right removes everything at once.

Columns and Layout

Columns controls which fields the table shows.

The Toggle columns menu

Tick or untick Role, Status, Family count, and Last active at. The last of these is is hidden by default and worth turning on if you are tracking who is actually using the platform.

The three icons beside Columns switch row density, from comfortable to compact, so you can fit more of a large team on screen. Density, columns, and filters are all captured by a saved view.


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